Write Brothers® Inc. Return Policy
All software programs purchased directly from Write Brothers® Inc. include a full money back guarantee. Movie Magic® Screenwriter and Outline 4D™ have a 30 day refund guarantee. Dramatica® Story Expert, Dramatica® Pro and Writer's DreamKit™ have 90 day refund guarantee. To qualify for the refund policy you must have purchased the program through the Write Brother Inc. web store or over the phone with a Write Brothers® employee.
Items purchased from our re-sellers cannot be returned to Write Brothers®. Please contact the re-seller regarding their return policies (please note that some re-sellers do not accept returns).
When returning a software program, we ask that you download and complete the WBI Letter of Destruction form from this link which asserts that you have removed the program from all computers:
LINK: DOWNLOAD WBI LETTER OF DESTRUCTION
Alternatively, you may contact Write Brothers® directly so we may provide you with an Intellectual Property letter for you to sign. When this letter is emailed to email@example.com, we will initiate the refund process, usually within 1 business day. When contacting us, please have your order number and/or customer ID number ready so we may more conveniently service you.